We’re SMS Assist, and we’re on a mission to deliver a better maintenance experience.
SMS Assist is on a mission to deliver a better experience in the facilities management industry. We’re doing this by delivering optimum levels of quality, timeliness, and cost to more than 186,000 properties across retail chains, restaurant chains, banks, residential communities, and more. The industry knows us for our proprietary cloud technology, easy access to more than 20,000 vetted service providers, and a customer service organization available 24/7/365.

We’re in the business of fixing properties and changing lives, and our employee volunteer program gives SMSers the time and opportunities to support local nonprofits with similar missions and values. We believe in building real relationships with the providers who do the work. We give them the resources and tools they need to deliver better services and grow their businesses. This empowers our teams at SMS Assist to intelligently manage customers’ facilities needs.

Our vision

to make every property better.

Our Purpose

To empower providers and property owners with the resources they deserve, so they can better serve our communities.

Our values

• Relentlessly innovative
• Ambitious
• Passionate about people
• Accountable
• Unquestionable integrity

Better maintenance starts with the best people

Join the team revolutionizing facilities maintenance.
We are a diverse team of people united by a firm belief in being champions of better maintenance. We work around the clock to ensure the success of our providers and the total satisfaction of our customers. You’re in good company. Building the technology and connecting our customers with the right service providers for their needs is at the core of what we do. Through networking programs, sports leagues, parties, talent shows, and more, we extend that same focus on connection to our employees, building them a once-in-a-lifetime SMSer experience.