POSITION OVERVIEW

dormakaba is seeking an experienced Field Service Technician to join our team in Tampa. This position is responsible for installing and serving a variety of automated doors and related materials, equipment, and control devices.

HIRING HOURLY RANGE: $30.00-$40.00 (Pay rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. Please visit our career site for more information on benefits.

PRIMARY DUTIES

• Carryies out corrective service and preventative maintenance on a range of equipment in a professional and customer-oriented manner
• Installs dormakaba equipment in commercial buildings
• Services customer equipment to the customers' ongoing satisfaction and sets minimum performance standards
• Projects a customer service image through competent service procedures, professional personal presentation, and communication with all customers
• Maintains accurate service data through diligent and timely use of all service documentation and technical data
• Manages assigned parts and consumable stocks effectively
• Communicates with Sales and Service management about customer complaints and sales opportunities

REQUIREMENTS

• Valid current driver's license
• Mechanical knowledge, 3-5 years relevant experience
• An exceptional candidate would have an electrical license or knowledge of basic electronics and electrical theory, principles of microprocessor-controlled equipment and multi-meter instruments, or AAADM certification

CRITICAL SUCCESS FACTORS

• Problem solver (always brings solutions, enjoys challenges)
• Dependable (reliable and follows through on commitments)
• Understanding of mechanical and electrical equipment
• Ability to troubleshoot mechanical and electrical issues
• Communication with clients, managers, and coworkers
• Ability to lift and carry at least 50 pounds
• Ability to communicate verbally and with text, and use company-issued phones

WE OFFER

• Taking Care of our Employees on Day One with Medical, Dental, Vision, Life and Disability Insurance coverage options.No waiting periods!
• Your health is our priority, we offer Medical Wellness Programs to aid in your well-being
• Vacation and Personal Time Off
• We support your growing family; we provide Parental Leave for Moms and Dads!
• Wisely plan for your future with our 401k Matching plan beginning on Day One
• Supporting your career development with our Tuition Reimbursement Program
• Robust culture supporting internal advancement with our Learn and Grow Program
• Employee Assistance Programs
• Voluntary Legal Insurance
• Unlimited Referral Reward Bonuses
• Corporate Discounts for shopping, travel and more!

WHY JOIN DORMAKABA?

Our work is IMPORTANT. YOU are important. At schools and universities, in stadiums, airports, hospitals and workplaces. We provide safety, security, and sustainability, allowing people to move seamlessly and shape their lives the way they want.EVERY team member contributes to our mission and can make a positive difference. Our culture focuses onGrowing the Business, Growing Together and Growing Ourselves. We are a global company with more than 16,000 employees worldwide giving you endless opportunities for growth and advancement.

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