Great benefits. Competitive pay. We know these are some of the things people look for in a job.

But if you're the kind of person who also cares about making an impact and serving our nation's wounded warriors and their families, then you're exactly the kind of person we're looking for. When you join Wounded Warrior Project, you're committing to making a difference. We make a commitment to you too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At Wounded Warrior Project we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:

• A flexible hybrid work schedule (3 days in office, 2 days' work from home)

• Full medical, dental and vision coverage for both teammates AND family members

• Competitive pay and performance incentives

• A fun, mission focused and collaborative team environment

A mission that matters is just the beginning, so if you're ready to get started, we're ready for you.

HIRING TEAM PODCAST: to listen to this 11-minute conversation with Rachel Campbell, our Learning & Organizational Development Manager, as she describes this position and what it takes to be successful in this role.

DUTIES & RESPONSIBILITIES

• Design, develop, and deliver training solutions (face-to-face and virtual) in alignment with WWP's mission, vision, and core values with a focus on human resources and organizational learning and development (e.g., culture, onboarding, engagement, emerging leaders, functional development, and compliance training).

• Develop training content including job aids, course handbooks, and presentation materials based on needs analyses and stakeholder requirements utilizing the most effective instructional method(s).

• Create instructor materials (e.g., course outlines, preparatory materials, instructional plans, and training aids).

• Build strong and collaborative relationships with teammates, leaders, and key stakeholders while working to bring teams to consensus, alignment, and action.

• Utilize blended learning solutions to provide an engaging approach to learning, development, and knowledge retention and application.

• Identify and apply appropriate instructional methods, e.g. lectures, demonstrations, conferences, workshops, individual training, or group training.

• Identify learning success factors and establish measurable program and course objectives.

• Measure and evaluate training effectiveness, content quality, and participant satisfaction for face-to-face, instruction on-line courses, self-study, and blended learning opportunities.

• Provide informal guidance and resources, consistent with established confidentiality protocols regarding sensitive information, personal data, etc.

• Create and maintain instructional materials including facilitator guides, program documents, workbooks, job aids, and other learning resources.

• Review learning program delivery and provide feedback to peers on training content, facilitation, and materials.

• Assist with training communications to participants and stakeholders in cooperation with internal communications team as needed.

• Research and remain current on best practices in learning and development, and related technology. Recommend appropriate applications and processes to improve learning outcomes.

• Travel to support the facilitation of training, workshops, teambuilding, summits, and special events as assigned.

• Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

• Strong working knowledge of adult learning theory and instructional design, delivery, and evaluation principles.

• Demonstrated creativity and innovation with a focus on fun, service, and practical learning application.

• Growth mindset, with ability to collaborate with other teammates to understand training needs and ensure developed content is strategically aligned with other projects.

• Well-developed sense of aesthetic and product delivery that adheres to brand standards, enhances the learner experience, and maximizes knowledge transfer.

• Demonstrated effectiveness in group presentation and facilitation. Capable communicator with ability to present information effectively and engage audiences at all levels.

• Professional presence and demeanor that inspires confidence in all settings,

• High emotional intelligence, with proven ability to navigate social environments, build relationships, and engage in productive interpersonal interactions.

• Demonstrated ability to build relationships and work collaboratively in a fast-paced and dynamic team environment.

• Strong written and verbal communication skills, including the ability to simplify complex ideas, express thoughts and feelings, and communicate effectively with individuals from different backgrounds.

• Demonstrated proficiency in use of Microsoft Office and related training applications.

• Good task management, organizational skills, and attention to detail with ability to coordinate resources and work independently or on self-directed tasks.

• High energy level. Strong work ethic and personal initiative,

• Unequivocal commitment to the highest standards of personal and business ethics and conduct.

• Mission-driven, guided by core values, and a pleasure to work with.

EXPERIENCE

Requirements

• Four years of experience delivering or facilitating training.

Preferences

• Two years of experience designing training content.

• Two years of experience with Learning Management Systems and learning technology applications.

• Foundational knowledge of Human Resources responsibilities or duties.

EDUCATION

Requirements

• Bachelor's degree. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree.

Preferences

• None.

CERTIFICATIONS & LICENSURE

Requirements

• None.

Preferences

• Certified Professional in Talent Development (CPTD).

• Associate Professional for Talent Development (APTD).

• Professional in Human Resources (PHR) or SHRM-CP.

WORK ENVIRONMENT/PHYSICAL DEMANDS

• General office environment; temperature controlled.

• May require lifting up to 25 pounds.

• Up to 10% travel.

*ca-pd

#LI-HYBRID

Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.

Please note:
Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."