Description

An Analyst on the IKC Account Management Team will join the broader Integrated Kidney Care (IKC) team to provide value-based care services and care coordination with the goal of increasing patient engagement, improving health outcomes, and reducing healthcare costs. Our Account Management team manages all national and regional health plan and health system partnerships focused on value-based care within the chronic disease space. This Analyst role will specifically support the unique needs of the IKC led End-Stage Kidney Disease (ESKD) Chronic Special Needs Plans (C-SNPs) and primarily focus on ensuring sufficient provider networks in these plans in order to ensure appropriate patient access to care. This role is highly cross-functional and will partner across many lanes. It will also be a highly visible role, working closely with executive leadership within DaVita and with our payor partners.

This is a hybrid in-person/remote position with the option to be fully remote.

Key Responsibilities:

The following duties and responsibilities reflect the expectations of this position but are not intended to be all inclusive.

• Serving as account support for both small and large strategic accounts and delivering service excellence
• Partnering with internal operational, clinical, actuarial, finance, and IT teams to proactively coordinate process/project meetings, keeping minutes, and tracking action items
• Supporting day-to-day contact between internal teams and external partners
• Coordinating, escalating, and ensuring closure on requests between internal team members and external partners
• Supporting potential new program launches and unique clinical and operational pilot opportunities with external partners
• Tracking to contract terms inclusive of performance targets and process measures
• Providing regular, efficient communication to team leadership and other stakeholders
• Developing, scaling, and documenting new and improved processes, as needed
• Researching, assessing and documenting the changing needs and considerations of C-SNP and Medicare Advantage landscape
• Creating and maintaining a robust provider network tracker for existing and potential C-SNP markets and payor partners
• Running key special projects focused on benefits utilization analytics, pilot design and execution, and issue triaging with operators

Qualifications

• Bachelor's degree or an equivalent level of general business experience
• Minimum of two (2) years' healthcare experience preferred; understanding of value-based care and/or shared risk partnerships a plus
• Demonstrated knowledge of insurance rules, regulations, and Coordination of Benefits for federal, state, and managed care payors in multiple states preferred
• Basic computer skills and proficiency in MS Word and Outlook required with a strong proficiency in Excel and PowerPoint
• Ability to efficiently utilize large data sets, draw meaningful conclusions and present condensed material skillfully
• Strong interpersonal skills to build credibility as a thought partner internally and externally
• Personal values in line with DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment & Fun

About DaVita Integrated Kidney Care (DaVita IKC):
DaVita Integrated Kidney Care (DaVita IKC) is the integrated care division of DaVita Inc. working on DaVita's vision to provide integrated care to all ESRD patients, who are some of the most medically complex and vulnerable patient populations in the US.The IKC Program Management team is responsible for managing program outcomes for our high-growth national VBC business with over $5B of medical spend under management. We are a highly motivated, fast-paced team with extensive experience in operations, managed care, and consulting, and are at the center of DaVita's strategy to evolve from fee for service to value based care. We work in a collaborative environment with a differential focus on both professional and personal growth. We've proven that integrating care achieves the triple aim of improved patient quality of life, better outcomes and lower total cost of care.What sets DaVita IKC apart is that we not only provide great care management but we start with our heart with our patients and each other. We focus on creating both a great experience for our patients and a special place to work for our teammates.

We're on a mission to revolutionize kidney care, with a vision of making integrated care the standard of care for all renal patients.To help us achieve our vision, we're investing extensively in developing both our model of care and our team.When you join DaVita IKC, you're joining a compassionate team committed to quality patient care. Through our commitment to training, growth and quality we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.

What We'll Provide:

More than just pay, our DaVita Rewards package connects the Value-Based Care Sr. Analyst to what matters most. The Value-Based Care St. Analyst is eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

At DaVita, we strive to be a community first and a company second.We want all teammates to experience DaVita as "a place where I belong."Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are.We are proud to be an equal opportunity workplace and an affirmative action employer.As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Applications are accepted on an ongoing basis.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits