JOB SUMMARY
This position directs the activities of an assigned academic related department or program; develops strategies to accomplish goals; builds a consistent SPC experience for both faculty and students; implements policies and procedures; develops and monitors an assigned budget; serves as liaison with other areas; manages projects; supervises assigned workers; and may need to perform professional level work within assigned area.
This position is not site specific and may be located at any of the main campuses.
ESSENTIAL JOB FUNCTIONS
- Directs the implementation of activities and operations of a significant College program,
department, or service offering impacting a large area and range of services, which includes: planning, coordinating, administering, and evaluating programs, projects, student retention, strategic planning, processes, policies, procedures, systems, standards, and/or service offerings; developing short- and long-range strategies; developing academic assessment strategies; ensuring compliance with federal, state, and social laws, regulations, codes, and/or standards; and coordinating activities between multiple functions.
- Directs and oversees staff which includes: prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.
- Prepares and administers a budget which includes grant budgets; prepares cost estimates for budget recommendations; submits justifications for budget items; and monitors and controls expenditures.
- Ensures compliance with applicable internal and/or external program requirements.
- Prepares, reviews, and interprets a variety of applications, agreements, forms, records, needs assessments, business correspondence, and reports; makes recommendations based on findings.
- Develops and maintains internal and external relationships; participates in/on a variety of meetings, committees, task forces, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other information; conveys Department information through presentations; and represents assigned academic area on committees, advocacy groups, and/or related groups.
- Serves as point person for resolving student academic issues/appeals/complaints.
- Serves as the point of contact for advisors across the organization for enrollment issues as it pertains to assigned site.
- May search, interview, hire, observe, and evaluate departmental adjuncts in assigned area.
- May ensure that general education students can create a campus-based schedule that will allow them to complete their degree with a student-friendly schedule in a timely manner.
- Directs the implementation of activities and operations specifically for the assigned area.
- Serves as a liaison between assigned academic departments or programs, external agencies, and the College.
- Performs other duties as assigned.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
A master's degree in a field related to the assigned area and college faculty experience are required, and college administrative experience is preferred.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:
- Managerial principles and practices;
- Academic program requirements;
- Customer service principles;
- Program planning principles;
- Budgeting principles;
- Research methods;
- Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes;
- Presentation principles and practices;
- Diverse populations and cultures; and
- Computers and related software applications.
Skills in:
- Managing and evaluating the work of assigned staff;
- Prioritizing and assigning work;
- Managing and administering program budgets;
- Planning;
- Coordinating;
- Analyzing;
- Researching;
- Using a computer and related software applications; and
- Communication, interpersonal skills as applied to interaction with assigned employees, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.
Ability to:
- Troubleshoot and solve complex program issues;
- Prioritize and assign work;
- Interpret academic program requirements;
- Maintain confidentiality;
- Implement program components and activities; and
- Applying relevant information to the development of departmental processes and programs.
CERTIFICATION, LICENSE AND SPECIAL REQUIREMENTS
N/A.
PHYSICAL DEMANDS
This work typically requires the following physical activities to be performed. A complete description of the activities below is available upon request from Human Resources.
(X = Required to perform essential job functions) |
Physical Activities | | Physical Activities | |
Balancing - maintain equilibrium to prevent falling while walking, standing, or crouching. | X | Pushing - use upper extremities to press against objects with force, or thrust forward, downward, outward. | |
Climbing - ascending, descending ladders, stairs, ramps, requires body agility. | | Reaching - extending hands or arms in any direction. | X |
Crawling - moving about on hands, knees, or hands, feet. | | Repetitive Motion - substantial movements of wrists, hands, fingers. | X |
Crouching - bending body forward by bending leg, spine. | | Speaking - expressing ideas with spoken word, convey detailed, important instructions accurately, concisely. | X |
Feeling - perceiving attributes of objects by touch with skin, fingertips. | | Standing - for sustained periods of time. | |
Fingering - picking, pinching, typing, working with fingers rather than hand. | X | Stooping - bending body downward, forward at waist, with full motion of lower extremities and back. | X |
Grasping - applying pressure to object with fingers, palm. | X | Talking 1 - expressing ideas by spoken word. | X |
Handling - picking, holding, or working with whole hand. | X | Talking 2 - shouting to be heard above ambient noise. | |