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Ready to gather property details and coordinate right of entry and service installation processes? You can do that. Do you want to help increase the number of commercial building entries obtained? As an Enterprise Service Delivery Analyst at Spectrum Enterprise, you can do that.
Spectrum Enterprise provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.
BE PART OF THE CONNECTION
You improve the client experience by coordinating efforts to ensure a smooth right of entry and service installation while helping increase the number of commercial building entries. You maintain positive relationships with team members and interact with internal partners in person and digitally within an office environment.
WHAT OUR ENTERPRISE SERVICE DELIVERY ANALYSTS ENJOY MOST
- Consistently facilitate forward order movement through the workflow within predefined timelines.
- Conduct detailed property research to obtain property information and prepare orders.
- Deliver on client expectations by building and maintaining positive relationships with key partners in the right of entry process.
- Partner with key right of entry partners to resolve escalations and expedite orders.
- Maximize the department by managing order volume and small projects.
WHAT YOU'LL BRING TO SPECTRUM ENTERPRISE
Required Qualifications
- Experience: Two years of experience in finance, business operations or commercial real estate; Two years of telecommunications industry experience.
- Education: Bachelor's degree in a related field or equivalent experience.
Technical Skills: Experience with right of entry contracts, certificate of insurance and counter signatures; Knowledge of Spectrum Enterprise's cable and fiber network infrastructure, products and services; Familiar with the standard service delivery workflow, processes and procedures; Proficient in Microsoft Office. - Skills: Organizational, prioritization, planning and English communication skills.
- Abilities: Analytical mindset with the ability to interpret construction drawings and use map applications to survey sites.
SPECTRUM ENTERPRISE CONNECTS YOU TO MORE
- Embracing Diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.
- Learning Culture: Company support in obtaining technical certifications.
- Dynamic Growth: Paid training and clearly defined paths to advance within the company.
- Total Rewards: Comprehensive benefits that encourage a work-life balance.
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SSU304 2024-33704 2024
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