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The SEM Applications Specialist provides applications support to the Sales and Marketing team through demonstrations of SEM products to existing and potential customers. The position involves running samples in the lab and demonstrating the product line to customers. Other responsibilities include participating in the development and delivery of SEM training courses.
The SEM Applications Specialist will:
Run samples and demonstrate the full capabilities of SEM products to existing and potential customers in the applications lab, at customer sites, and scientific conferences
Provide clear reports from sample data acquired at demos or from customer samples to promote our SEM products
Develop expertise in specimen preparation techniques, including ion milling based techniques, to evaluate challenging biological and semiconductor samples
Provide technical support to customers, sales, and marketing pre and post sale
Assist Product Managers with the evaluation of new products, software, or accessories
Maintain technical data pertaining to JEOL instruments and competitor's instrumentation
Participate in development and delivery of training for SEM customers
Develop expertise and applications to support EBIC, EDS, and lithography as needed
Requirements:
Bachelor's degree or equivalent in a physical/life science discipline or related area
A minimum of 3-5 years of related experience or equivalent combination of education and experience
Scanning electron microscopy knowledge and experience is required
Experience with sample preparation and FIB products a plus
Excellent communication, presentation and writing skills
Up to 30% travel is anticipated
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JEOL USA, Inc. is an Equal Opportunity/Affirmative Action Employer and values the strength diversity brings to the workplace. We consider all applicants without regard to race, color, religion, creed, national origin, citizenship status, gender, disability, genetic information, sexual orientation, veteran status, or any other legally recognized category. Applications from women, minorities, veterans, and individuals with disabilities are strongly encouraged.
We are committed to providing reasonable accommodation to applicants with disabilities. If you require reasonable accommodation in the application or hiring process, please include the nature of your request and preferred method of contact when applying.