The Team Lead ("TL") position assists theGeneral Manager ("GM") in managing the hotel operations on a day to daybasis toensure optimum performance and continual improvement in the Key Performance Indicators and 100% guest satisfaction. The TL resolves guest and associate issues, and performs other duties as required to develop efficiency and profitability in all aspects o

The Night Service Representative responds to certain types of on call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, courteous, and meet high standards of quality to maintain guest satisfaction. ESSENTIAL JOB FUNCTIONS The following job duties will vary and may or may not be required to be performed durin

The full time Kai Housekeeper position is responsible for assisting the management team in overseeing the tasks, training and standards of the Housekeeping department when needed. The position is expected to work independently with limited supervision from management. This position will assist to optimize performance through continuous improvement, and the execution of al

The Night Service Representative responds to certain types of on call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, courteous, and meet high standards of quality to maintain guest satisfaction. ESSENTIAL JOB FUNCTIONS The following job duties will vary and may or may not be required to be performed durin

The Assistant General Manager ("AGM") assists the General Manager ("GM") or Multi Unit General Manager ("MUGM") in managing hotel day to day operations, assures optimum performance and continual improvement in guest satisfaction (GREAT, FRESH, Making it Right) and associate satisfaction. The AGM is hands on in managing the hourly staff, including scheduling, directing and

The Night Service Representative responds to certain types of on call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, courteous, and meet high standards of quality to maintain guest satisfaction. ESSENTIAL JOB FUNCTIONS The following job duties will vary and may or may not be required to be performed durin