Partner closely with sales and service delivery eco systems to understand and implement sold solutions. Provide critical date management and escalation support to meet committed delivery objectives. Validate order details for sold services Follow established protocol for submitting orders to Order entry and provisioning. Provide timely response to customer and service del

Must have ServiceNow Development Experience to be considered for position. Assist in building and maintaining internal ServiceNow HR technical documentation, manuals, policies, and processes Support periodic HR releases and platform release upgrades Develop ServiceNow HR integrations and process automation. Configure and maintain ServiceNow HR environment and its associat

ly evaluate, via provided reports/tools, individual performance in respect to area or national performance objectives. With support of manager, ability to identify areas of improvement as applicable. Understands that basics of installation/change/decommissioning/testing of transport, Ethernet, SONET and IP network layers for all available bandwidths offered. What We Look F

Capable of reading and completing tasks with details Manage existing team of warehouse personnel and interview/hire qualified applicants as necessary Ensure set productivity targets are met Support customer request and work in cooperation with project managers, engineers, vendors, techs, and management regarding warehouse operations and inventory Ensures database and pape

End to end project management for various projects involving the relocation, maintenance, repair, and construction of ISP and OSP facilities. Oversee the construction process from concept to completion and ensure that the projects meet the quality, budget, and timelines for delivery. Build relationships, manage, and supervise engineering vendors, construction contractors,

Administer and Develop Power Platform solutions using PowerApps, Flow, Automation. Partner with other team members to manage the delivery of automation projects including configuration changes and functionality deployment (configuration, testing, documentation, peer review, sign off, training, change management, etc.) Participate in system testing with responsibilities in

Develop and assist in maintenance of large scale automation projects while independently driving efficiencies through smaller user requests. Assist in ad hoc planning requests that rely on the ability to wrangle, prepare, and analyze voluminous sets of data (both structured and unstructured). Be able to present polished work to key stakeholders for both transformation and

Analyzes and troubleshoots basic technical problems or issues. Reviews and discusses service order requirements and equipment requests with customers, evaluating customers, telecommunication needs and suggesting additional/alternative service as appropriate. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Hicap circuits a

Providing accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements Responsible for developing Regional Enterprise sales in the designated target market(s) by identifying new sales opportunities with prospective enterprise customers headquartered in the region by cold calling, premise visits,

End to end project management for various projects involving the relocation, maintenance, repair, and construction of ISP and OSP facilities. Oversee the construction process from concept to completion and ensure that the projects meet the quality, budget, and timelines for delivery. Build relationships, manage, and supervise engineering vendors, construction contractors,

Manage the daily operation of outside and inside plant network services and technicians whose work includes the installation and maintenance of residential, business, central office as well as design services and splicing activities. You will serve as the single point of contact between Lumenand Contractors to resolve issues arising during the construction and/or maintena

Interpret and report on network anomalies to the team, management and customer Escalate for resolution of network anomalies Available to submit daily network status report prior to 0700 each business day Submit after action reports to management and customer as required Provide pro active network monitoring of potential jeopardy situations to the network or circuits using

Leads and develops teams focused on Customer Success management. Accountable for customer, product and revenue retention, product adoption and revenue expansion. Leverage data to help team understand customer health, risks and opportunities. Encourages and directs innovative thinking. Partner closely with Sales Acquisition team on strategic account and acquisition initiat

Perform circuit and equipment/network restoration, recognize potential jeopardy conditions. Management of circuits (T1 100Gb, Ethernet & IP), perform testing and activation of new network circuits as well as long haul, metro and international optical networks. Work very closely with Federal government network operation centers (NOC) customers for all demand and scheduled

Reviews and analyzes RECP and RFIs to respond with compliant, competitive solutions and documents (writes) to those solutions in proposal responses Directly interfaces with Government customers, vendors, subcontractors, and other CenturyLink groups Write SOWs, Method of Procedures (MOPs), test and acceptance plans using corporate standards, best commercial practices and c