Technician for customer/company network systems installation and/or maintenance activities. Resolves complex network problems involving power, network hardware and software, lines, modems and terminals. Uses software and hardware tools to identify and diagnose network status and problems; conducts complex network monitoring equipment installation and maintenance activitie

Provide on site support for Government NOC M F, (0600 1200) Provide necessary coordination, support and technical assistance to the Customer NOC to enable situational awareness of all customer services within Lumen. The engineer will serve as the interface between Lumen and Government POC regarding planned and unplanned maintenance events, incident response by identifying

Provides technical assistance, coaching and mentoring for Technicians to complete work orders, trouble tickets and maintenance tickets efficiently to provide optimal metrics in On Time Performance (OTP). Mean Tim to Respond/Restore (MTTR), and maintenance activities. Troubleshoots network equipment, removes/replaces defective equipment, and works with appropriate resource

Develop and implement actions to create additional opportunities to cross sell and up sell accounts to increase overall total customer spend with the company. Assist in creating account plans and strategies to win new business from both new and existing customers. Develop and manage customer relationships for assigned accounts in order to gain strategic positioning with d

Providing accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements Responsible for developing Regional Enterprise sales in the designated target market(s) by identifying new sales opportunities with prospective enterprise customers headquartered in the region by cold calling, premise visits,

Assist with audit engagement planning activities including conducting interviews, documenting the process and control assessment, and developing audit objectives, detailed test plans, and audit scope. Execute audit testing and document test work performed, root cause analysis, summarized test results, and conclusion within workpapers. Participate in systems implementation

Provide proactive administrative support to a senior executive, managing a fast paced, C suite office with initiative and a high degree of confidentiality. Prepare and organize leadership meeting agendas, presentations (utilizing PowerPoint), and correspondence, ensuring accuracy and professionalism. Handle multiple high priority issues simultaneously, maintaining detaile

Desk based prospecting, selling and account management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles. Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue. Prospect and qualify through calls, emails, social media, internal marketing

Help oversee the investment options in the 401(k), which are custom, white label funds that CIM designs and manages, and include active multi manager core funds, passive core funds, and multi asset class target date funds. Assist in the management of custom target date fund portfolios, including setting strategic asset allocation, evolving the glide path, rebalancing, mon

Manage the daily operation of outside and inside plant network services and technicians whose work includes the installation and maintenance of residential, business, central office as well as design services and splicing activities. You will serve as the single point of contact between Lumenand Contractors to resolve issues arising during the construction and/or maintena

Implement customer success plans using standardized journey templates to set customer expectations and ensure they are prepared for key milestones through the lifecycle (Get, Use, Pay & Renew), reinforce ecosystem hand offs, and empower customers to self serve Leverage and manage overall customer metrics, which include customer usage data, health indicators (disconnects,

Manage the daily operation of outside and inside plant network services and technicians whose work includes the installation and maintenance of residential, business, central office as well as design services and splicing activities. Serve as the single point of contact between Lumen and Contractors to resolve issues arising during the construction and/or maintenance proc

Manage new NG911 site activations Manage and correlate multiple trouble reports. Communicate with customers and others in a repair situation. Initiate internal escalations, as necessary. Place proactive outgoing status calls to customers. Provide follow up and resolution information of assigned trouble tickets. Monitor event alarms in multiple systems, raise, request, and

Executestrategies to win new business from new and/or existing Banking or Financial Services accounts. Developand managerelationships with acquired and/or existing customers in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Developand maintainaccurate sales and/or revenue forecasts and management of quota

Responsible for developing Enterprise sales in the designated target market(s) by identifying new sales opportunities by contacting prospective customers by cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments in order to meet and exceed established sales and revenue quotas. Develops and manages relationships with acqui