Design routes for fiber based services including Point to point, Ring, and path diverse routing Researches existing databases, files, and records for purposes of network design, fiber optimization, and relocation of fiber facilities Provides design schematics of fiber path and splicing work to be performed for fiber projects, relocation of existing fiber facilities, and r

Provide s technical support to Zayo customers, at a basic to intermediate level, through use of standardized procedures for all products that Zayo offers. Escalate s incidents requiring a more advanced level of knowledge to the appropriate member of the Service Assurance team or internal engineering department. Proactively monitors the performance of Zayo deployed devices

Solidify and enhance the current Zayo segmentation and targeting strategy with a focus on TAS; Analyze, clean, transform, validate and model data to drive strategy Lead segmentation and targeting for all sales channels and verticals including inside sales Work closely with vertical marketing leads on ongoing refinement of ideal targets for each vertical Manage and streaml

The Strategic Implementation Manager is responsible for supervising the project/program management team as it relates to implementing key strategic initiatives including but not limited to; change management, internal communications, workforce development, and process & system improvements. The Strategic Implementation Manager ensures teams follow scrum framework values a

Zayo is seeking a highly motivated and experienced Ethernet/IP Engineer Specialist to join our Network Optimization team and gain experience as an individual contributor in many areas of engineering as part of a Tier 1 service provider. Our Ethernet/IP Engineer Specialist will be responsible for designing and optimizing our customer data centers by gathering engineering i

Responsible for data and reporting accuracy of any data related to field operations including task data Responsible for the production and analysis of monthly and quarterly metrics decks Responsible for the creation and upkeep of Salesforce.com reports and dashboards Work internally and with other groups to create, streamline and document workflow Ensure that Salesforce.c

Zayo is seeking a Wave Engineer Specialist to be responsible for the design and project management to support the delivery of managed wavelength services. Projects may encompass greenfield builds, capacity augments, grooms, link engineering services, or decommission of circuits/systems. Budgetary and engineering skills will be used to support various stakeholders (i.e. Bu

The Zayo Customer Success Enablement Manager will lead initiatives that provide our Customer Success teams with the tools, communication and resources they need to increase bookings and reduce churn for the company. The Customer Success Enablement Manager will work cross functionally to develop and drive programs, define metrics and use business insights and data to ensur

Maintain and develop relationships with Telecom Service Brokers and Sub agents. Provide proposals and assist agents in managing their customers and prospects throughout the sales process. Drive revenue growth by actively prospecting and networking to penetrate Sub Agents with limited or no existing Zayo business relationship. Utilize knowledge of customers, industry, and

Cultivate and foster relationships with Telecom Service Brokers and Sub agents. Assist agents throughout the sales process by providing proposals and aiding in customer and prospect management. Drive Zayo's revenue growth by educating the Sub Agents community about our complete product portfolio, ensuring an exceptional partner experience. Utilize knowledge of customers,

Zayo is seeking a Service Assurance Account Executive to be responsible for ensuring the quality, reliability, and availability of services to a Top 10 customer. This positionfunctions as the primary operations interface by serving as the critical customer advocate and liaison for a large, strategic account. Our Service Assurance Account Executive interfaces with multiple

Responsible for daily management of OSP vendors to expedite the splicing and testing of fiber optic OSP facilities. Mandatory on call duty to respond to network outages and emergency restoration activities on a weekly rotation with other OSP PMs. Coordinate access to customer and network points of presence for fiber splicing and testing vendors. Assist in the planning and

Troubleshooting network equipment, removing/replacing defective equipment, and working with appropriate resources to isolate and ultimately restore the network. Analyzing blueprints to determine where construction projects will take place. Identifying and mapping location and depth of utilities such as water, sewer, gas, cable, oil and electric lines. Documenting interact

Responsible for daily management of construction vendors to expedite the construction and splicing of OSP facilities. Ability and willingness to pull on call duty to respond to network outages and emergency restoration activities. Managing relationship to jurisdictions and ROW contacts such as cities, counties and railroad. Working in close relationship with underlying ri

Design, implement, and optimize integrated physical security systems, including access control, video surveillance, and intrusion detection. Utilize ServiceNow for integrating physical security data and processes into the overall Governance, Risk, and Compliance framework. Employ strong data analysis skills to extract meaningful insights from security related data. Develo